Order Tracking
Enter the order number from your confirmation email and the email address used at checkout.
If nothing comes up yet
A tracking number appears 1 to 3 business days after dispatch, once the carrier makes its first scan. Before that there is nothing for the system to find.
Scans also go quiet for several days during the international leg and resume after customs. That gap is normal. Full timings are in our Shipping Policy.
Still stuck?
Email [email protected] or call +1 (949) 409-9875, Monday to Friday, 8:00 AM to 6:00 PM (Pacific Time, PT). We reply within 1 business day.
Tusyan LLC, company number B20260463505, 9210 Winnetka Ave Apt 377, Chatsworth, CA 91311, US.